NCPR Impartiality Policy

NCPR Impartiality Policy

NCPR is committed to the principles of impartiality embodied and is committed to providing a confidential service to its users within the ISO 17025 standard for competence of testing laboratories and all laboratories staff declare these commitments in signed letters.

NCPR retains authority and responsibility for decisions made in regard to its activities.

NCPR is committed to not using its test reports in such a manner as to bring the laboratory into disrepute, and to not making any statements regarding its test reports which it considers misleading or unauthorized.

NCPR Policies and procedures are non-discriminatory and are administered in a non-discriminatory way.

NCPR makes its services accessible to all applicants.

NCPR do not provide any testing services consultancy which may affect the impartiality.

All personnel either internal or external are required to declare that they are free from any undue commercial, financial or other pressures, which could affect their impartiality.

NCPR: do not allow for laboratories staff to deal with customer or supplier unless formal way.

Contracted personnel are required to reveal any situation which may present a conflict of interest. Unless no conflict of interest can be demonstrated, personnel are not employed as assessors or join of another working the formal working times.

NCPR: does not hesitate to take violent measures with persons who are not discipline with Impartiality and confidentiality.

NCPR: pay incentives to workers in laboratories for their discipline and work.

NCPR ensures that different people take decisions on Testing (i.e. the Report Verifier) to those who carry out testing.

NCPR: do not allow to use laboratories facilities in private usage.

NCPR ensures that the activities of related bodies do not affect the confidentiality, objectivity and impartiality of its test report (it maintain the customer sample identified in all testing stages).

 NCPR avoids any situation that would create a conflict of interest arising from the activities of any related body, especially if the related body might have a vested interest in the outcome of any testing process. Lab Manager are responsible for signing the certificates as they are not involved in the testing or decision making process.

NCPR identifies and documents the risks for conflicts of interest arising from provision of testing whether they arise from within or from the activities of related bodies.

NCPR ensure that nothing is said or implied that would suggest that test report would be simpler, easier, faster if any specified personnel or organization providing consultancy were used.

NCPR: assign a list of the employees / persons that shall enter the laboratories with temporary or continues attends with signed permission.

• All personal paper-based and electronic data must be stored in accordance with the Data Protection system and must be secured against unauthorized access, accidental disclosure, loss or destruction.

• All personal paper-based and electronic data must only be accessible to those individuals authorized to have access.

• All records are kept in locked filing cabinets.  All information relating to service users will be left in locked drawers. This includes notebooks, copies of correspondence and any other sources of information.

• NCPR responsible and committed to all information obtained and created during the performance of laboratory activity

• All information is considers as proprietary information and NCPR will not share the information in place of public without pre agreement with the customer or the customer make it publicly available.

• NCPR with inform the customer with the released confidential information unless prohibited by law.

• NCPR will monitor this policy to ensure it meets statutory and legal requirements.

• NCPR members will receive a copy of the impartiality confidentiality policy.  Existing and new workers will be introduced to the confidentiality policy via induction and training.  The policy will be reviewed annually and amendments if any will be proposed and agreed by general quality Manager after annual management review.

Date: 18/07/2023

             Lab Director

Prof. Dr. Shokr Abdel-Salam Shokr